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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J.

J.

July 13, 2026

5  out of  5
rating by J.
"Your representative Joi provided the kindliest, most efficient guidance with my State Farm app today for auto insurance. I am customarily baffled and confused by anything vaguely technical, but she cleared up all the confusion for me. Such a nice person."
We responded:
"J.,

Thank you so much for your wonderful feedback! It's fantastic to hear that Joi was able to provide such kind and efficient guidance with your State Farm app for auto insurance. We're thrilled she could help clear up any confusion and make the process smoother for you. We truly appreciate your kind words and are here to assist you anytime.

- John"
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Geoffrey “GJG” Gentry

July 8, 2026

5  out of  5
rating by Geoffrey “GJG” Gentry
"Very friendly and knowledgeable office. They were quick to answer my questions and had a very competitive price."
We responded:
"Geoffrey,

Thank you so much for your kind words! We're thrilled to hear that you found our office friendly and knowledgeable. It's great to know that we were able to quickly address your questions and provide you with a competitive price. We truly appreciate your feedback and look forward to assisting you with your insurance needs in the future.

- John"
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Tony Greitman

July 7, 2026

5  out of  5
rating by Tony Greitman
"Bianca was very. Nice and I got a. Good price"
We responded:
"Tony,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with Bianca and that you were pleased with the price. We're here to help with any of your insurance needs, so feel free to reach out anytime.

John"
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Kofi Nightingale

June 26, 2026

5  out of  5
rating by Kofi Nightingale
"Reached out for renter's insurance quote. Incredibly efficient, incredibly nice and reasonable price! Bianca is a great agent to work with and I have zero complaints. Happy to work with her and State Farm for the next year"
We responded:
"Kofi,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with our office while getting a renter's insurance quote. We're delighted that you found the process efficient and pleasant. It's great to know you're happy to work with us for the next year. If you have any questions or need further assistance, feel free to reach out anytime."
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Elizabeth Kuroski

June 3, 2026

5  out of  5
rating by Elizabeth Kuroski
"Very helpful! Thank you!"
We responded:
"Elizabeth, thank you for the 5-star review! My team and I are always here for you in your time of need. Call us anytime. - John "
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Delbert Berry

April 28, 2026

5  out of  5
rating by Delbert Berry
"I previously called 5 other auto insurance companies and State Farm was the best out of all the others The big names and the small names."
We responded:
"Thank you, Delbert! We’re so glad you chose us after comparing multiple options. It means a lot to know we stood out. We truly appreciate you sharing your experience and are always here if you need anything! - John"
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Richard Suhendra

April 23, 2026

5  out of  5
rating by Richard Suhendra
"Marilee (I think was her name) helped me out promptly. Thanks!"
We responded:
"Thank you, Richard! We’re so glad Marilee was able to help you out promptly. We appreciate you taking the time to share your experience and are always here if you need anything! - John"
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Denise Grevas

April 20, 2026

5  out of  5
rating by Denise Grevas
"It’s always a pleasure to do business with John Marilee and joi’ They are lovely Trustworthy andprofessional people. I can’t think of anyone else I would go to and have referred other family members. We’re also very happy with the service and the pricing. It’s hard to find small businesses you can trust and this is definitely one of them"
We responded:
"Denise, thank you so much for your kind words and for your continued support! We’re so glad you’ve had such a great experience with John, Marilee, and Joi. We truly appreciate your referrals and are happy to hear you’ve been pleased with our service! - John"
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A New

April 13, 2026

5  out of  5
rating by A New
"Tyler and his team are great! Super responsive which is what I look for in my insurance company!"
We responded:
"This is great to hear! Thanks so much for the review. - John"
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Ruth Hayden

April 10, 2026

5  out of  5
rating by Ruth Hayden
"I’ve been with State Farm and John Carlson for many, many years
Yesterday I needed to change a vehicle on my car insurance and Dan made it very easy
Thanks so much!"
We responded:
"Ruth, thank you so much for your continued loyalty over the years, we truly appreciate you! - John"
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jose miranda

March 26, 2026

5  out of  5
rating by jose miranda
"john was helpful and professional."
We responded:
"Thank you so much for the review, Jose! - John"
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Michael Duhl

February 24, 2026

5  out of  5
rating by Michael Duhl
"Reminded me of a premium that was due"
We responded:
"Michael, thank you for sharing! We appreciate it. - John"
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Kashifa Tahseen

February 16, 2026

5  out of  5
rating by Kashifa Tahseen
"I’ve been with Mark Tyler Carlson Agency for many years, and the service has always been excellent. Marilee especially has been amazing to work with. She is very responsive and truly cares about helping with the right policies and coverage. She makes everything easy for you. Highly recommend!"
We responded:
"Kashifa, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - John"
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SimplyDavy

January 20, 2026

5  out of  5
rating by SimplyDavy
"Very Helpful, polite, and professional service."
We responded:
"Thank you so much for sharing! We appreciate it. - John"
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Kim Bobo

January 16, 2026

5  out of  5
rating by Kim Bobo
"Bianca was super helpful - kind, patient and knowledgeable.... I really appreciated working with her. I was looking for car insurance for a young friend. I got a quote on adding him to my policy."
We responded:
"Kim, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - John"
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James Brooks

January 9, 2026

5  out of  5
rating by James Brooks
"Very responsive to my needs from any experiences I have had. I have had various policies with them for many many years."
We responded:
"James, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John"
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S Tayebi

December 10, 2025

4  out of  5
rating by S Tayebi
"I had a great conversation with the agent regarding my car insurance. They explained very well and described in details to be able decide for the next step ."
We responded:
"S, thank you for the nice review! Please let me know if there is anything I can do to earn that extra star as I want to provide you with the absolute best. - John "
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Cooper Wang

October 28, 2025

5  out of  5
rating by Cooper Wang
"Very nice and patient agent."
We responded:
"Cooper, thank you for the positive review! We appreciate you. - John"
Profile photo of Jody Schwartz (Js Job Market)

Jody Schwartz (Js Job Market)

October 8, 2025

5  out of  5
rating by Jody Schwartz (Js Job Market)
"I have been with John Carlson for many years! He is the best agent, always answers my questions in a timely manner and makes legalize understandable. Marilee is the account manager who is professional and courteous when answering my questions as well. I am a recruiter by profession and it’s so hard to find good employees and Marilee is one of those stellar employees. I am so impressed by John’s agency I will never change agents."
We responded:
"Jody, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - John"
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Valerie Gorman

October 1, 2025

5  out of  5
rating by Valerie Gorman
"I was very pleased with my dealings with your agent Bianca Witherspoon; she was very knowledgeable and was able to save me a few dollars, which my previous agent had failed to do or even suggest."
We responded:
"Valerie, I’m happy to hear Bianca took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - John"
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Maureen T

September 29, 2025

5  out of  5
rating by Maureen T
"I got excellent service from John and felt like I knew him forever! Nice to be in the neighborhood!"
We responded:
"Maureen, thank you! We appreciate you more than you know. - John"
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Frances Hammon

September 11, 2025

5  out of  5
rating by Frances Hammon
"Excellent pricing, great service."
We responded:
"Frances, thank you so much for taking the time to leave us a kind review! - John"
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Vada Marquez

September 11, 2025

5  out of  5
rating by Vada Marquez
"John was a great person to talk to. He was very informative as to explaining all the benefits and future benefits of my insurance policy. I appreciate his help with everything. Thank you."
We responded:
"Vada, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - John"
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Joyce Tatum

September 5, 2025

5  out of  5
rating by Joyce Tatum
"Bianca was great explaining and was very patient"
We responded:
"Joyce, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. -John"
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Britt Hanson

August 29, 2025

5  out of  5
rating by Britt Hanson
"Tyler was so amazing to work with. He made the switch from our previous auto insurance to State Farm a breeze. Thank you!!"
We responded:
"Britt, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"